Shipping & Returns

Recommendations from the manufacture

Commodes Maintenance:

  • Standard disinfectants should be used for regular cleaning
  • Vacuum seat should be removed from chair and cleaned with a standard disinfectant
  • Fabric back should be hosed down and cleaned on a regular bases. Can be cleaned with bleach.
  • All joints of shower chair should be checked on a regular bases to make sure that the pipe and fittings are secured.
  • If any pvc pipe/joint is loose use 3/4″L #10 stainless steel screws to secure each joint that is visually inspected.
  • Be sure to install the manufacture supplied screws in a position that wont hurt and end user, on the underside of the connector fitting.

Important Note: Each commode has a warranty period of one year of the purchase date.

Belt Installation:

Male/female connectors attach around back post frame. Connect male and female around each back post . The second male/female connectors should connect in the front. Tighten belt where and when necessary.

Caster Maintenance:

The casters we have provided are designed to be maintenance free. The ball bearings are stainless, and the manufacture states that no additional grease should be applied. If the casters are showing signs of rust, the casters must be replaced from the manufacture.

User Guide Recommendation:

There should always be a caregiver present behind the chair in any transfer or showering of the patient. This will prevent any type of accident if the patient makes any sudden movements that would not be expected.

If you have any questions please contact the General Manager at 800-987-3577!

Recommendations from the manufacture

Commodes Maintenance:

  • Standard disinfectants should be used for regular cleaning
  • Vacuum seat should be removed from chair and cleaned with a standard disinfectant
  • Fabric back should be hosed down and cleaned on a regular bases. Can be cleaned with bleach.
  • All joints of shower chair should be checked on a regular bases to make sure that the pipe and fittings are secured.
  • If any pvc pipe/joint is loose use 3/4″L #10 stainless steel screws to secure each joint that is visually inspected.
  • Be sure to install the manufacture supplied screws in a position that wont hurt and end user, on the underside of the connector fitting.

Important Note: Each commode has a warranty period of one year of the purchase date.

Belt Installation:

Male/female connectors attach around back post frame. Connect male and female around each back post . The second male/female connectors should connect in the front. Tighten belt where and when necessary.

Caster Maintenance:

The casters we have provided are designed to be maintenance free. The ball bearings are stainless, and the manufacture states that no additional grease should be applied. If the casters are showing signs of rust, the casters must be replaced from the manufacture.

User Guide Recommendation:

There should always be a caregiver present behind the chair in any transfer or showering of the patient. This will prevent any type of accident if the patient makes any sudden movements that would not be expected.

If you have any questions please contact the General Manager at 800-987-3577!

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FAQ Of Customer

Please refer to our service, we have the best service for you. Podcasting operational change management inside of workflows.

What if we do not find the product we are looking for?
We are able to manufacture products not seen on the web site. Please call us or e mail us with the product you need.
Are you able to make changes to the chairs?
We are able to customize almost anything. If you see a chair you like but need to make small changes please let us know. We build everything from scratch, so making small changes is something we do on a daily basis.
What is your shipping lead time?
Lead times are 3-5 days for most items. If you need an item shipped quicker please call us. In most cases we can ship out your item in 1-2 days if you call to notify us.
What is your warranty?
We offer a 1 year warranty on all of our products. We will continue to service your product after your warranty period. Most issues after the warranty period can be solved with purchasing an inexpensive warranty part.